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You Momma Was VERY Wrong…

You Momma Was VERY Wrong…

Remember how your Momma would tell you not to eat dessert because it will spoil your dinner?  She had it ALL wrong… The biggest mistake I see people making in their messaging this summer is leading with the broccoli (the stuff you know your customers need) vs....
What’s your problem?

What’s your problem?

Many entrepreneurs fall into the trap of selling a product they don't entirely believe in because they think it's going to make them successful.  The reality though is that you have to have that passion, that drive to be a success, as an entrepreneur.  If you're just...
5 Reasons Your Clients Aren’t Renewing with You

5 Reasons Your Clients Aren’t Renewing with You

Today we are talking about the sixth step in the coaching lifecycle – upsells and renewals. Sandy (not her real name) was an amazing client. I looked forward to our calls together. She came to every call eager, enthusiastic and ready to work. I loved hearing about all...
10 Ways to WOW Your Customer for Less Than $10

10 Ways to WOW Your Customer for Less Than $10

Let’s face it, no matter your industry… there are many other people who do exactly what you do.  The key question is, how do you differentiate yourself from the crowd?  Of course, you want to provide top-notch service and value.  But, lots of people do that....
5 Ways To Keep Your Customers Coming Back

5 Ways To Keep Your Customers Coming Back

 So, when is the best time to put someone in a nurture sequence.  When I ask my clients that question – they usually reply that they put clients in a nurture sequence when they sign up for their freebie or possibly when they are in a sales sequence and decide...
How to Use an Autoresponder for Customer Service

How to Use an Autoresponder for Customer Service

By Michele Scism The Results Lady Ideally, when you perform customer service, it is done on a one-on-one basis with each of your customers. That works quite well in the offline world – but on the Internet, that simply will not do. Your customers are literally all over...
How to Attract Your Ideal Customers

How to Attract Your Ideal Customers

By Michele Scism The Results Lady One of the hardest things to do when you start a new business is decide exactly who your ideal client or customer is. I thought I would share an excerpt from my book “Makeover Your Business in 6 Weeks or Less” page 23-24....